Apple Store complaints: I’m not the only one

Perhaps you read my recent critique of the Apple Store concept and thought that I might be a complainer.

Well, a writer at ZD Net had a similar experience: I went to an Apple store to buy an iPhone 11, but no one would talk to me

The article describes “a little chaos in Apple retail right now”.

Based on my visit last week, I would describe that assessment as a very polite understatement.